NewsJan 19, 2018 by Abigail Sanchez
Two men who were married last fall ordered wedding programs from Vistaprint. On the day before their wedding, the package arrived, but instead of containing their programs, it contained religious pamphlets warning about Satan, "the supreme tempter". The enraged couple is now suing the popular Dutch printing company.
The Australian couple, Stephen Heasley and Andrew Borg, who were married in Pennsylvania last September, claim that message the flyers contained were intended to hurt them because of their sexual orientation. One statement in the flyer read, “The supreme tempter is Satan who uses our weaknesses to lead us into sin. You must understand where temptations come from if you desire to change the way you live.”
Not only was the couple hurt by the mix-up, they were forced to print 100 copies of their own programs just before their wedding at an extra cost to them, on top of the $79.49 they paid Vistaprint. Heasley and Borg allege that the company was in breach of contract since they had already been paid.
The CEOs of Vistaprint and Cimpress (the Dutch company which owns Vistaprint), Trynka Shineman and Robert Keane, released this statement to customers: "On January 16th, we learned that a same-sex couple who were married in Pennsylvania in September of last year ordered 100 custom wedding programs from Vistaprint and instead, received pamphlets that they felt were hurtful. To know that any customer could feel treated in such a way, especially during a time that should be filled with joy, is extremely disheartening."
They added, "We have never been more disappointed to let a customer down."
In the letter, the CEOs claimed that the hurtful pamphlets were intended for a different customer, and the mix-up was the fault of a third party that fulfills orders for Vistaprint. This claim is being further investigated.
The couple seeks "unspecified damages as a result of economic, mental and emotional distress" according to the lawsuit, which was filed in the state of Massachusetts where Vistaprint operates from. And on a grander scale, Borg and Heasley aim to hold the company accountable and "give a voice to others who may have been similarly victimized," according to WCVB.
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