These are questions that I have the privilege of helping answer as one of Water Mission’s newest employees. As someone who has a respect for engineering and a passion for business, I have the unique opportunity to address how our projects maintain functionality, particularly from the financial perspective.
In each community Water Mission serves, a Safe Water Committee (SWC) comprised of community leaders is established. Through training and support, we encourage the SWC to
Questions the SWCs must consider include:
- How do we ensure that revenue is sufficient to cover expenses? This may require a marketing and promotion strategy to ensure that there is sufficient demand for the service.
- What is the appropriate price level for the water? We want it to be high enough to cover expenses but low enough to be affordable for lower-income populations.
- Adding another level of complexity, we have to keep in mind that unhealthy water sources are often free. How can the community evaluate the incentives and compete against alternative water sources?
- How do we plan for repairs and replacement of parts after wear and tear breaks down the equipment over 10-20 years?
In addition to short-term expenses, the SWC must also plan for future, long-term expenses, which often vary depending on factors such as the inflation rate, exchange rate, and equipment lifespan. The sources of revenue to meet these expenses come primarily from water sales, but in my recent trip to Uganda, I saw a few other innovative approaches to bolster revenue generation.
Let’s start with a particular fishing village on the shores of Lake Victoria with a population of about 2,000. Upon arrival, our Ugandan staff and I were welcomed into one of the churches and generously provided with lunch, which included delicious fish from their most recent catch. Then, we were introduced to the SWC and the president opened with a recitation of the Parable of Talents (Matthew 25:14-30). The SWC president explained how the project had been blessed in recent years with a surplus of revenue, and how they are using the excess — and their talents — to administer loans to the community as well as provide
Additionally, the savings and loans program provides further opportunities for community members to improve their livelihoods as a result of the safe water project. They had already made great progress on their
A couple other communities were interested in starting a water delivery service, which would eliminate the hassle and lost time of women and children walking to collect water. This raised questions in regards to pricing and how they would finance the equipment necessary for transportation. Another community wanted to expand the piping network which would provide access to additional members of the community. All of these ideas raise the question: how would these additional expenses compare to the potential for increased revenue?
Business decisions are made every day by our SWCs, and they continue to steward the opportunities and resources that are generated as result of each safe water installation. The communities we serve consistently demonstrate their resilience and innovation, though they sometimes ask for additional “technical assistance” from Water Mission to partner with them in answering their questions.
Managing a water system is a massive responsibility that affects a large number of people. The challenge that each SWC faces is how to ensure that safe water continues to flow tomorrow — and next week, and next year, and for generations to come. I consider it a blessing to work alongside the communities we serve in determining best practices regarding the sustainability and longevity of our projects. To learn more about our practices, click here.